Terms of Use & Privacy Policy

Effective Date: December 1, 2024

Welcome to Gardens by Oz (“Company,” “we,” “our,” or “us”). By accessing or using our website, www.gardensbyoz.com (the “Site”), you agree to this combined Terms of Use and Privacy Policy (“Agreement”). Please read it carefully before using our Site or services.

If you do not agree to these Terms, you should not use our Site.

1. Use of the Site

  • You may use our Site and services only for lawful purposes.

  • You agree not to use the Site in ways that could harm, disable, overburden, or impair it, or interfere with another user’s access.

  • Unauthorized attempts to access our systems, servers, or data are prohibited.

2. Intellectual Property

  • All content on this Site—including text, images, graphics, logos, and designs—is the property of Gardens by Oz or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, or modify any content without prior written consent.

3. Information We Collect

We may collect the following information when you interact with our services:

  • Personal Information: name, address, phone number, email address, and payment details.

  • Service Details: job specifications, service preferences, and related information necessary to fulfill your request.

  • Automatic Data: IP address, browser type, pages visited, and device data through cookies and similar technologies.

4. How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and fulfill services.

  • Communicate about service updates, invoices, promotions, and customer inquiries.

  • Process payments securely.

  • Improve our services based on customer feedback and usage data.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell your personal data. We may share information only with:

  • Trusted Service Providers: such as payment processors or subcontractors assisting in service delivery.

  • Legal Requirements: if required by law, subpoena, court order, or regulatory request.

7. Your Rights and Choices

Depending on your location (including Virginia residents under VCDPA and California residents under CCPA), you may have the following rights:

  • Access, correct, or delete your personal information.

  • Opt out of targeted advertising or the sale/sharing of data.

  • Withdraw consent for communications at any time.

To exercise these rights, please contact us at the details below.

8. Cookies and Tracking

Our Site may use cookies and tracking tools to enhance your experience. You can adjust browser settings to block cookies, but this may limit functionality.

9. SMS Communications

By subscribing to Gardens by Oz SMS services, you consent to receive text messages related to project status, scheduling, and customer communications.

  • Reply STOP at any time to opt out.

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • No mobile information will be shared with third parties for marketing or promotional purposes.

10. Third-Party Links

Our Site may link to external websites. We are not responsible for their practices, policies, or content. Please review third-party policies before sharing personal data.

11. Limitation of Liability

To the fullest extent permitted by law, Gardens by Oz shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or services.

12. Indemnification

You agree to indemnify and hold harmless Gardens by Oz, its owners, employees, and affiliates from claims, damages, or expenses arising from your use of the Site or violation of this Agreement.

13. Governing Law

This Agreement shall be governed by and construed under the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes will be resolved exclusively in the courts of Norfolk, Virginia.

14. Changes to This Agreement

We may update these Terms and Privacy provisions periodically. Changes will be posted with an updated effective date. Continued use of the Site constitutes acceptance of those changes.

15. Contact Us

If you have questions about these Terms or our Privacy practices, please contact us:

Gardens by Oz
📍 5541 Iowa Ave, Norfolk, VA, 23513
📞 (757) 588-5705
📧 Gardeners@gardensbyoz.com